Your APM tools watch infrastructure. ARGOS watches the business: GMV, conversion, refunds, stockouts, payment rejections, mobile crashes — rendered for the people who run the company, not just the engineers on call.
ARGOS is NULogic's productized business observability platform for digital commerce. We package Grafana, Prometheus, AlertManager, and a custom SQL adapter into a deployable solution with industry-tuned dashboards, alert rules, and integrations — all running on your infrastructure, alongside (not replacing) your existing APM tooling.
Named for Argos Panoptes, the all-seeing 100-eyed guardian of Greek myth — the metaphor is the point. ARGOS sees what your existing infra monitoring misses: orders, abandonment, refunds, BNPL eligibility, return reasons, promo ROI, regional stockouts. The numbers your CCO and CFO ask about every morning.
Read directly from your transactional sources — Postgres, MySQL, BigQuery, MongoDB, message queues, log streams, your data warehouse. No data leaves your perimeter.
Custom SQL queries (the NU adapter, built per customer) turn rows into Prometheus metrics — orders per minute by channel, BNPL success rate, stockouts by category. ~25 queries cover a retail vertical.
Industry-tuned Grafana dashboards in a proven 4-layer pattern: Executive (business KPIs), Operations (rejections + service health), Merchandising (SKU velocity), Finance (refunds + ROI).
Pre-tuned AlertManager rules route business and technical alerts to the right team's Slack / Teams / email — not the on-call SRE, but the merchandising buyer when uniforms hit 70% stock.
Every ARGOS deployment follows the same proven structure — the same shape Walmart Chile and Liverpool Mexico run today. Each layer maps to a real audience inside the customer.
ARGOS sits alongside Datadog / Splunk / New Relic — no rip-and-replace, no fight with your SRE team. Your APM stays; ARGOS adds the business KPI layer your APM was never built to do.
100% open-source stack: Grafana OSS, Prometheus, AlertManager, postgres-exporter. You pay for NULogic's implementation work and ongoing support — never for software seats or per-host fees. Typical first-year cost under 1 month of a comparable commercial tool.
The Grafana instance lives in your cloud. The queries are yours. The dashboards are yours. If you ever leave NU, nothing breaks — you keep the entire stack, exit cost is zero. Liverpool Mexico runs the deployment themselves today, with NU on retainer.
Deployed 2+ years. Monitors Walmart Chile's e-commerce + supermarket + extended catalog across web, mobile app, marketplace, and physical POS. Used daily by the observability team, support team, and business-continuity team for real-time sales monitoring.
NU built the dashboards; Liverpool runs them. Customer-owned deployment with NU on monthly retainer for new dashboards and KPI evolution. Migrated queries to GCP-native / GraphQL per customer preference — full extensibility preserved.
Different vertical — same 4-layer pattern. ADO uses ARGOS for ticket sales, route profitability, occupancy rates, and operational continuity across their fleet management systems.
ARGOS itself is open-source — Grafana + Prometheus + AlertManager. NULogic charges for the implementation work and the ongoing support.
First-year total typically lands under one month of comparable commercial observability spend — and unlike commercial tools, you own everything when the engagement ends.
Live demo runs on a real retail apparel dataset.